Fast growing microfinance company, Capital and More, says it is poised and ready to assist customers with sufficient credit to stock their shops ahead of this year’s Christmas celebrations.
After a successful month-long deposit campaign in August, the company says it has mobilised enough funds to begin disbursement to businesses, including importers, to help them bring in their merchandise on time for the festive season.
Managing Director of the Company, Mrs. Akosua Oduma Oppong-Tawiah, who revealed this explained that it is important that funds are timely released to customers so they could also stock their shops on time for the yuletide.
“If you don’t meet the timeline; that’s September/October window and you leave it to November/December, the trend shows that most people don’t get their goods in on time and once the festive season is over, you have stockpiled without people being able to meet their repayment obligations,” she noted.
Capital and More, she said, believes in growing with their customers and not just recording profit at the end of the year, noting that is why the company always go the extra mile to understand the nature of their businesses and offer them support.
“We want to grow with our customers. We are not just here to register profit on our balance sheet but we want to see our customers grow with us.
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“If you want your customers to grow; help their business, you need to understand their businesses and the people you serve. This is the period to look at them; those who are into such businesses and give them appropriately so that they can also meet the repayment plan,” she indicated.
The MD said Capital and More is determined to be the standard in the non-bank sector in the country.
She observed that though the industry is going through a lot of changes, consolidation and regulatory changes, “we are determined that the service that we are here to render, we will render and render it well”.
Staff appreciation
Mrs. Oppong-Tawiah said the company recognises efforts and results of its staff, stating that it is in the company’s corporate culture to reward hard work and result-oriented staff.
“We believe that when your staff members are happy and excited and are appreciated, it is easier to translate into how well they serve your clientele base,” she explained.
READ: Capital & More offers micro loans to commercial drivers in Accra, Tema
In view of this, staff members who did exceptionally well by meeting their set targets in the deposit campaign were rewarded last Friday.
They received items ranging from refrigerators, microwave, television, kettle, gas burner, blender, freezer and acknowledgement from management of the company.
The occasion was also used to launch the company’s corporate cloth, which will become the Friday wear for staff.
By Stephen Kwabena Effah|3news.com|Ghana